Sadly, I had to cancel Bella Creatives Events Management services since they failed to coordinate booking of venue, which is one of the big ticket items in wedding checklist and we only have 5 months left to prepare.
We booked "The Vow" wedding package last January 2017, which is supposedly worry-free.
Venue is already included in the package but the choice is limited to Capri Oasis Clubhouse and Rainforest Park, so I paid them separately to book other venue. Unfortunately, the coordinator reached out to me 2 months after the payment and said the venue I picked is already taken and admitted she forgot to coordinate the booking as soon as my payment was confirmed.
They tried to find other venue but either its already booked, too small or too far.
I asked help from friends and we are able to get a good venue in a week's time so I decided to totally cancel Bella Creatives services and take charge of the preparation instead. Aside from this issue, I have problem coordinating what I want for the wedding, as the choices is limited to the standard set-up, color, etc..
Infairness to the staff, they are friendly and accommodating.
10k booking fee is non-refundable. If you are ok to choose from standard package and don't want any added service or customization, I think its good to avail of Bella Creatives' packages. But if you have specific set-up in mind, you might have issue with coordination and/or pay more.